Good management practice isn’t always easy to define. Real world enterprises continually face challenges in their external and internal environments and managers are required to respond in different ways.
The right response and action yesterday may not be right for the opportunities and challenges of tomorrow.
These case studies use the experience of other managers to illustrate how effective management practices can create a competitive advantage for businesses in the real world.
In addition, each case study includes suitable capability development resources that will help you to develop your own capabilities.
Food
When Dad’s Pies was founded in 1981, the humble Red Beach bakery made 60,000 pies a year. Read More
Hospitality (Video Case Study)
In an industry that often suffers from high staff turnover, the core challenge for the James Cook Hotel is staff retention. Read More
Business Development Services
“Big,” says Clare Nolan, “is not always best. Read More
Agriculture (Video Case Study)
The goal over the last 50+ years has been to grow the business for future generations, driven by the family’s strong Maori values for working and living. Read More
Retail
A young Maurice Bennett learnt his first business lesson on his parent’s front porch. Read More
Education
Successfully running a small organization requires communication skills, an ability to learn and, above all, common sense says Mele Wendt, Executive Director of Fulbright New Zealand. Read More
Electrical (Video Case Study)
Coll Electrical has been specialising in electrical engineering contracting work since it was established in 1986. Read More
Resource Development
When a small business starts looking for information and support, they want it straight away. Read More
IT
In the fiercely competitive international market for marketing software tools and database services, a New Zealand company is standing out from the crowd with its unique commitment “to enlighten through simplicity, not cloud with complexity. Read More
Building
Building and maintaining a business team Three years ago, Wellington residential builder Martin Goulden faced his greatest business challenge – several of his staff decided to leave his company. Read More
Building
The Stanley Group knows there is more to being a successful building business than just turning up to a work site and hammering in some nails. Read More