Good management practice isn’t always easy to define. Real world enterprises continually face challenges in their external and internal environments and managers are required to respond in different ways.
The right response and action yesterday may not be right for the opportunities and challenges of tomorrow.
These case studies use the experience of other managers to illustrate how effective management practices can create a competitive advantage for businesses in the real world.
In addition, each case study includes suitable capability development resources that will help you to develop your own capabilities.
Engineering
Going global The challenge The product is 1,000 tonnes of heavy machinery which is to be designed in Auckland and built in Singapore. Read More
Construction
People, Passion and Opportunity Passion for business Leonard Gardner says he noticed a big difference when he became a director and shareholder of the Foster Construction Group. Read More
Education
Managing the needs of a diverse staff Accessibility Some people are ringing ABC Educare in New Plymouth as soon as they know they are expecting a child. Read More
Agriculture (Video Case Study)
Paewai Mullins Shearing is a contract shearing business established in the 1950s. Read More
Banking
Managing customer services Establishing empathy Every organisation only has one payroll department. Read More
Hospitality (Video Case Study)
To read more about becoming a more productive workplace visit http://www. Read More
Retail
Organic, gluten free, and brewed Establishing points of difference A young Maurice Bennett learnt his first business lesson on his parent’s front porch. Read More
Education
Successfully running a small organization requires communication skills, an ability to learn and, above all, common sense says Mele Wendt, Executive Director of Fulbright New Zealand. Read More
Electrical (Video Case Study)
Coll Electrical has been specialising in electrical engineering contracting work since it was established in 1986. Read More
IT
In the fiercely competitive international market for marketing software tools and database services, a New Zealand company is standing out from the crowd with its unique commitment “to enlighten through simplicity, not cloud with complexity. Read More
Building
Building and maintaining a business team Three years ago, Wellington residential builder Martin Goulden faced his greatest business challenge – several of his staff decided to leave his company. Read More
Building
The Stanley Group knows there is more to being a successful building business than just turning up to a work site and hammering in some nails. Read More