Case Studies

Good management practice isn’t always easy to define. Real world enterprises continually face challenges in their external and internal environments and managers are required to respond in different ways.

The right response and action yesterday may not be right for the opportunities and challenges of tomorrow.

These case studies use the experience of other managers to illustrate how effective management practices can create a competitive advantage for businesses in the real world.

In addition, each case study includes suitable capability development resources that will help you to develop your own capabilities.

Case Studies

Paewai Mullins Shearing

Agriculture (Video Case Study)

Paewai Mullins Shearing is a contract shearing business established in the 1950s. Read More

ASB

Banking

Managing customer services Establishing empathy Every organisation only has one payroll department. Read More

Dad's Pies

Food

Getting the product right When Dad’s Pies was founded in 1981, the humble Red Beach bakery made 60,000 pies a year. Read More

Fulbright New Zealand

Education

Successfully running a small organization requires communication skills, an ability to learn and, above all, common sense says Mele Wendt, Executive Director of Fulbright New Zealand. Read More

Coll Electrical

Electrical (Video Case Study)

Coll Electrical has been specialising in electrical engineering contracting work since it was established in 1986. Read More