Case Studies

Good management practice isn’t always easy to define. Real world enterprises continually face challenges in their external and internal environments and managers are required to respond in different ways.

The right response and action yesterday may not be right for the opportunities and challenges of tomorrow.

These case studies use the experience of other managers to illustrate how effective management practices can create a competitive advantage for businesses in the real world.

In addition, each case study includes suitable capability development resources that will help you to develop your own capabilities.

Case Studies

Foster Construction

Construction

People, Passion and Opportunity Passion for business Leonard Gardner says he noticed a big difference when he became a director and shareholder of the Foster Construction Group. Read More

Red Fish

Employment Services

Need for a new company Creating a new company and building an international brand is never something to be taken lightly but sometimes it just has to be done. Read More

Curia Market Research

ICT

The idea While many people talk about the potential importance of blogs and blogging in business today, very few people in New Zealand have actually made it an integral part of their business or brand. Read More

ASB

Banking

Managing customer services Establishing empathy Every organisation only has one payroll department. Read More

Dad's Pies

Food

Getting the product right When Dad’s Pies was founded in 1981, the humble Red Beach bakery made 60,000 pies a year. Read More

Capital Development Agency

Business Development Services

Every client is different Advantages of being small “Big,” says Clare Nolan, “is not always best. Read More

Island Bay New World

Retail

Organic, gluten free, and brewed Establishing points of difference A young Maurice Bennett learnt his first business lesson on his parent’s front porch. Read More

The Small Business Company

Resource Development

When a small business starts looking for information and support, they want it straight away. Read More

Martin Goulden Builders Limited

Building

Building and maintaining a business team Three years ago, Wellington residential builder Martin Goulden faced his greatest business challenge – several of his staff decided to leave his company. Read More