Selecting a Management Tool » Management Capability Profile » Developing and Managing Relationships
This competency explores how well you work with others to meet mutual goals and objectives. It considers the extent to which you discover, understand and meet the needs of team members, internal and external customers. It shows how you build a foundation of trust.
[Note: the “other person” of a partnership referred to in all the behaviours may be an internal or external customer, a business colleague or any stakeholder; as a result this competency covers all the requirements of providing effective customer service]