Influencing Others

Coach or Referee?

Coaching is smart managing and a leadership skill. Good coaching will help employees reach certain performance levels. As they succeed and achieve, their confidence grows, which leads to high levels of motivation and performance in many tasks.
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Taming the Bully

You will get an opportunity to assess whether bullying is present in your organisation and how to address some of the issues that arise if it is. You will also get information about the health and safety aspects and the legal implications for employers and opportunities for you to develop strategies that will change the behaviours currently condoned within a bullying workplace culture.
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Negotiating and Conflict Handling

Learn negotiating techniques and the right way to deal with conflict in the workplace. This course will help you to develop a planned approach to everyday one-to-one negotiating situations to achieve more effective outcomes. It will provide you with a basic understanding of the negotiating process and some of the pitfalls to be avoided.
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Managing Performance and Behaviour

One of the most important issues for managers and leaders is how to understand and avoid personal grievances. This course will assist you to understand and implement a systematic approach in overcoming these problems.
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Leadership and Motivation

Learn how to gain commitment and enthusiasm from your team and what motivates them to higher levels of performance.
This course will provide you with the essential actions a leader needs to take to be effective in leading a team at work to achieve results.
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New Zealand Institute of Management

NZIM offer a variety of management courses throughout New Zealand. To find out about the courses on offer please visit the NZIM website: Public Course Calendar which will enable you to select the desired course for more information about the course, the location and date.